Background.
One part of the software service was not performing according to the high quality standards expected by the sector
Objective.
Reach 20% improvement in the performance of the IT department in 8 weeks.
How.
Support management and guide a team of 12 software engineers through the Facilitation of Problem Identification to Solution Implementation
Results.
About 50% improvement in the performance of the IT department, reduced stress, higher quality of software.