Background.

Low due date performance

<7% compared to initial commitments

Objective.

Improve reliability and predictability of a critical component delivery in 12 weeks.

How.

Facilitate and manage the improvement initiative of a multi-organisational and multi-functional team using a mixture of TOC, Lean and Six Sigma tools.

Results.

80% reduction of backlog of late orders. 50% improvement of productivity. Due date performance improvement from <7% to > 75%.

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